Privacy Policy

We recommend that you read and understand our Privacy Policy before providing us with your personal data and giving your consent for its processing.

This Privacy Policy applies to the processing of personal data collected by TANTRA SPAIN, S.L. (hereinafter, "Tantra") through the following means:

  • Website: https://tantraspain.com
  • Tantra physical stores
  • Customer service
  • Video surveillance in stores
  • Receipt of CVs for recruitment processes

1. DATA CONTROLLER

Identity: TANTRA SPAIN, S.L.
Tax ID: B-82571951
Address: Calle Pozo 7, 28860, Paracuellos del Jarama, Madrid, Spain
Email: info@tantraspain.com

2. DATA PROCESSED

We collect different types of data depending on the interaction channel:

  • Contact, identification, address, and payment data when purchasing on the website.
  • Personal and contact data when registering as a customer.
  • Technical and browsing data (cookies).
  • Email when subscribing to the newsletter.
  • Basic data if you register in a physical store.
  • Personal data if you contact customer service.
  • Images in our stores via video surveillance systems.
  • CVs with identification and professional data if you send them to us.

3. PURPOSES, LEGAL BASIS, AND RETENTION PERIODS

We process your data for:

  • Managing your online and in-store purchases. Legal basis: contract. Retention: 5 years.
  • Profiling and marketing. Legal basis: legitimate interest. Retention: up to 6 years after cancellation.
  • Managing customer registration. Legal basis: contract. Retention: until cancellation.
  • Browsing and website usage. Legal basis: consent or legitimate interest (functional cookies). Retention: according to Cookie Policy.
  • Sending newsletters. Legal basis: consent. Retention: until unsubscribed.
  • Customer service. Legal basis: contract or consent. Retention: according to legal prescription.
  • Video surveillance. Legal basis: legitimate interest. Retention: up to 30 days.
  • Receiving CVs. Legal basis: consent. Retention: up to 1 year.

4. RECIPIENTS OF YOUR DATA

  • We do not disclose your data to third parties except as required by law.
  • We have service providers who may process your data on behalf of Tantra (logistics, consulting, IT, maintenance, etc.), with whom we have signed the corresponding data processing agreements.
  • Some providers may be outside the EEA (e.g., in the US), with adequate safeguards such as Standard Contractual Clauses.

5. YOUR RIGHTS

You can exercise the following data protection rights:

  • Access
  • Rectification
  • Erasure
  • Restriction of processing
  • Data portability
  • Objection
  • Not to be subject to automated decisions

To do so, send an email to: info@tantraspain.com with the subject "Data Protection".
In addition, you can file a complaint with the Spanish Data Protection Agency: https://www.aepd.es

6. PRIVACY OF MINORS

Tantra does not process data of minors under 18 years of age. If we detect that a minor has provided us with information, we will proceed to delete it.

7. LINKS TO THIRD PARTIES

Our website may contain links to external sites. We are not responsible for their privacy policies. We recommend that you read them before providing them with personal data.

8. CHANGES TO THE PRIVACY POLICY

Tantra may modify this policy to adapt it to regulatory or operational changes. In case of substantial changes, we will inform you accordingly.

Last version: April 2025